Service Solution
Corrective Maintenance

Speedy handling of emergencies.
We assist our customers with a nationwide service network and a full-time, year-round support system.

Hardware maintenance

  • Batch replacement of boards/units, pick-up surveys
    We replace the malfunctioning part or the whole unit containing the part and repair the product, identifying and fixing the malfunctioning part.

  • Malfunctioning parts analysis service

  • Advanced failure analysis services
    We analyze the failure of malfunctioning parts and investigate the cause of the malfunction using the most advanced analysis equipment, according to customer requirements.

Software maintenance

  • Expansion of system functionality
    We update and upgrade software developed and created by the Fuji Electric Group.

  • Backup
    We save software stored in each device to external media in batches.

  • Database tuning
    We tune the databases of systems we deliver. We help customers improve the performance of their systems.

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