MICREX-SX SPH Series
Product warranty
Dear Customer
Implied consent when you place an order
When you place an order for a product described in this document, in addition to the quotation, agreement, brochure, operation manual, user's manual and other documentation, please be aware that use of the product is based on your consent to the following items, especially those related to the warranty and application.
1.Warranty Period and warranty coverage
1-1 Warranty period
(1)The warranty period is for one year from the date of purchase, or for 18 months from the date of manufacture printed on the nameplate, whichever is earlier.
(2)Note that the warranty for parts which Fuji Electric's service department repaired is effective for six months from the date of the repair.
1-2 Warranty coverage
(1)If Fuji Electric is responsible for a malfunction occurring during the warranty period, we will replace or repair the failed part and deliver it free of charge to the location where it was installed or purchased. However, the warranty will not cover the following cases:
[1]The malfunction occurs due to usage that impacts the product lifetime under inappropriate conditions, environment, handling, or excessive usage not described in the brochure, instruction manual, and user's manual.
[2]The malfunction is due to a cause not related to the purchased or delivered product.
[3]The malfunction is due to a cause not related to Fuji Electric's products, such as the customer's equipment and software design.
[4]As for our programmable products, the malfunction is caused by programs programmed by a company or person other than Fuji Electric.
[5]The malfunction is caused by any modification or repair made by a company or person other than Fuji Electric.
[6]The malfunction is caused because the consumable parts described in the operation manual and brochure have not been maintained and replaced properly.
[7]The cause cannot be foreseen from the perspective of science and technology as relates to the practical use of the product at the time of purchase or delivery.
[8]The malfunction is caused by a factor for which Fuji Electric is not responsible, such as a natural disaster or fire resulting from earthquakes, thunder, floods, etc., and external forces beyond control including abnormal voltage.
(2)Note that the warranty is applicable only to the purchased or delivered goods alone.
(3)The warranty covers only the products described in section 1-2 (1). The warranty does not cover any damages, such as the damage, loss, or lost profit of machinery, that may be induced by the purchased or delivered goods.
1-3 Fault diagnosis
In principle, please make a primary fault diagnosis. However, Fuji Electric or our service department can perform the fault diagnosis for a fee upon the customer's request. In such a case, you are asked to bear the expenses charged in accordance with our fee schedule.
2.Application
When using products described in this document, please make sure that the use of the products does not lead to a serious accident in the event that a failure or malfunction occurs in the products, and in cases of failure or malfunction, safety measures, such as a redundant design, malfunction preventive design, fail safe design, and foolproof design, should be adopted outside of the products in the system as standard operating conditions for the products.
Also, do not use the products under conditions or environments which are not described in the operation manual or user's manual. When using the products under the following conditions, please consult Fuji Electric in advance.
Generating stations including nuclear power, radiation-relevant facilities, railways, space / airline facilities Life line facilities such as gas, water lines, electricity, and communication, medical equipment, automobiles Combustion / fuel systems, amusement machines, data centers, charging or settlement systems Others (applications which have a large impact on life, the human body, community, important properties or rights)
3.Repair period and supply period (maintenance period) of spare parts after discontinuation
When a model (product) is discontinued, its repair is conducted for seven years after the discontinued date. Also, main spare parts for repairs are supplied for seven years after the discontinued date. However, since electronic parts have a short life cycle and the procurement or production of electronic parts may be assumed to be difficult, the repair and supply of spare parts may become difficult even in the warranty period. For more information, please contact your Fuji Electric sales representative or service desk.
4.Delivery conditions
For standard products which do not require application based settings or adjustments, the delivery will be completed when the products are transported to the customer. We are not responsible for field adjustment or trial operation.
5.Service costs
The price of purchased or delivered goods does not include service costs such as fees for dispatching engineers. For more information, please contact your Fuji Electric sales representative or service desk.
6.Scope of services
The description above assumes the products are sold and used in Japan. For information on products sold and used outside of Japan, please consult your product dealer or Fuji Electric.
