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Wearable remote operation support package

Real-time sharing and two-way communication of what is being seen on site. Offered as a package that can be immediately used in the environment you what to use it in.

Features

Since a cloud server is used, images and results of appropriate work instructions and work reports, support and guidance to remote on-site workers, even training of inexperienced workers can be centrally managed.

*

The standard version provides only remote support.

Main functions

Main FWOSP functions Remote support Work instructions Work reporting Performance management Transfer of technical expertise
On-site support from 3 headquarters locations ○ ○ ○
Bidirectional calls between headquarters and site ○ ○ ○
Sharing of on-site conditions using on-site camera images ○ ○ ○
Communication via chat using registered phrases ○ ○ ○
* Temporary remote support of guests is also possible. ○ ○
Projection of work procedure content on the terminal ○ ○ ○
Supplementing the work with images and voice ○ ○ ○
Procedures can also be created in Excel ○ ○
Storage on server by voice input ○ ○ ○
Projection of past work results on the terminal ○ ○
Management of result history when the work is interrupted ○ ○ ○
※Off-line voice input ○ ○
Recording of work in mp4 image quality ○ ○ ○

Note

Functions marked with an asterisk (*) are optional.

Scene

Inspection work on manufacturing lines

On-site maintenance and conservation work

Remote support for accident recovery

Technical guidance to workers

Warehouse picking work

Transfer of technical expertise to inexperienced workers

Eyeglasses type wearable terminal

This wearable terminal has the Android OS installed. It can be mounted on eyeglasses or safety glasses, and can be operated hands free. Re mote i nstructions can be given for the camera image of what the wearer is viewing, and video, conversationsandwork records using voice input can be shared using the cloud servers.

What you can do with wearable terminal.

Operation image

1）Remote support and painting work

2）Work instruction "Setting up procedures"

3）Work instruction "Project procedure and record voice"

4）Example of work results

Upload from wearable terminal to server

5）Confirm help

Help
Easy to understand how to perform the work using video and images registered in the procedure manual

In the procedure it was necessary to stop working, check the content of the description, confirm any unclear work with other materials or an experienced worker!

6）Worker recording

Features of worker recording

  • Maintain mp4 image quality

  • Maximum recording time of 30 minutes per recording Multiple recordings possible up to the capacity of the terminal memory

  • Zoom in and out is possible by swiping the terminal while recording

  • Uploading recorded data from terminal to server

Since the recording and the sending and storing to the server are independent, the camera functions can be fully utilized!

Save the recording in the memory of the terminal and send it later unrushed!

Function

Software

Standard version

Remote support

  • Bidirectional calls between headquarters PC and wearable terminal

  • Real time transfer of camera image from wearable terminal to headquarters PC

  • Edit camera image on headquarters PC and reply to wearable terminal

  • Send comments from headquarters PC to wearable terminal

  • Real time transfer of camera image from wearable terminal to three headquarters PCs

Call history

  • Record the status of remote support on headquarters PC, play and download the video

User management

  • Management of users of wearable terminals

  • Display the user's current work status

Premium version

This content will be added to the standard version.

Work instructions

  • Display work instructions on wearable terminal

  • Speech recognition operation and work result input on wearable terminal

  • Help for working with images and video on wearable terminal

Work result

  • Confirm the work result on the headquarters PC, and download

  • Display past work results on wearable terminal

Worker recording

  • Recording with camera on wearable terminal

  • Browse and download recorded data to headquarters PC

Master management

  • Management of on-site master, facility master, and work instruction master

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