○ = Target achieved; △ = Partially achieved; × = No progress
Priority Fields | Principal Issues | Fiscal 2014 Targets | Major Results of Activities in Fiscal 2014 | Assess- ment | Fiscal 2015 Targets | Appli- cable GC Prin- ciples |
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Corporate governance | (1) Risk management |
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− |
(2) Dialog with stakeholders | Upgrade and expand communication with shareholders and investors |
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○ | Upgrade and expand communication with shareholders and investors | − | |
Customers | (1) Enhance the quality of management including sales agents, overseas distributors, and other sales partners | Foster CSR awareness among sales agents in Japan | Conducted CSR seminar at meetings for domestic sales agents | ○ | Entrench CSR awareness among sales agents in Japan | − |
Enhance customer satisfaction through sales reforms |
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○ | Conduct level-specific training and secure human resources | |||
Enhance satisfaction of sales agents |
Held level-spesific training for sales agents |
○ | Enhance sales agent satisfaction | |||
(2) Improve product quality | Reduce the volume of product quality complaints |
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○ | Reduce the volume of product quality complaints | ||
(3) Improve the quality of after-sales services |
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Build a global service structure |
Build a UPS maintenance system mainly in Southeast Asia |
○ | Establish overseas service center | |||
Suppliers | (1) Incorporate CSR concerns into procurement policies, rules, regulations | Continue to promote CSR in procurement activities | Produced "Guideline for Responsible Sourcing of Minerals" and conducted internal training | △ | Continue to promote CSR in procurement activities | Principles 1-10 |
(2) Strengthen supplier activities | Foster CSR awareness among suppliers through CSR surveys | Conducted CSR survey for suppliers in Japan | △ | Foster CSR awareness among suppliers through CSR surveys | ||
(3) Enhance in-house functions | Notify all appropriate parties of the details of procurement-related CSR activities | Conducted CSR training for procurement | ○ | Notify all appropriate parties of the details of procurement-related CSR activities | ||
Foster and develop officers responsible for CSR promotion at each procurement base | Conducted selection and training of compliance trainers | ○ | Foster and develop officers responsible for CSR promotion at each procurement base | |||
Employees | (1) Foster CSR awareness | Develop new CSR awareness-raising activities |
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△ | Develop new CSR awareness-raising activities | Principles 1-6 |
(2) Human rights | Establish a global human rights promotion structure |
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○ | Establish a global human rights promotion structure | ||
(3) Workplace health and safety | Foster employee interest in preventing industrial accidents and injuries, concerned party awareness, and a culture that emphasizes workplace safety |
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○ | Foster employee interest in preventing industrial accidents and injuries, concerned party awareness, and a culture that emphasizes workplace safety | ||
Practice health and safety management in accordance with individual department and operating site rules; build a collaborative structure including affiliated companies | Held meetings, liaison meetings and training sessions for information sharing among health and safety associates on a Company-wide basis | ○ | Practice health and safety management in accordance with individual department and operating site rules; build a collaborative structure including affiliated companies | |||
Implement measures to prevent major and recurring accidents, as well as traffic accidents |
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○ | Implement measures to prevent major and recurring accidents, as well as traffic accidents | |||
Promote and enhance the mental and physical health of each employee and realize healthy, comfortable workplace environments |
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○ | Promote and enhance the mental and physical health of each employee and realize healthy, comfortable workplace environments | |||
(4) Ensure a pleasant workplace environment (accommodate diverse styles of work) |
(Strengthen teamwork) Reinforce organizational management and leverage team abilities through bolstering line work |
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(Strengthen teamwork) Reinforce organizational management and leverage team abilities through bolstering line work |
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(Work-life balance)
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(Work-Life Balance)
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(Diversity)
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(Diversity)
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The global environment | (1) Enhance environmental governance | Build EMS sites that are yet to acquire ISO 14001 certification | Continuing activities for acquiring certification | ○ | Build EMS sites that are yet to acquire ISO 14001 certification | Principles 7-9 |
Increase green factory and green office evaluations | Achieved gold ratings at 100% of sites | ○ | Increase green factory and green office evaluations | |||
(2) Contribute to the prevention of global warming | Reduce CO2 emissions through eco-products | Expanded registration of eco-products | ○ | Reduce CO2 emissions through eco-products | ||
Achieve the targets of the Low Carbon Society Action Plan (reduction in consumption / emissions per base unit) |
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○ | Achieve the targets of the Low Carbon Society Action Plan (reduction in consumption / emissions per base unit) | |||
(3) Contribute to the creation of a recycling-oriented society | Expand the sales ratio of eco-products | Expanded the sales ratio of eco-products by 34% | △ | Expand the sales ratio of eco-products | ||
Maintain zero waste emissions (Japan) | Ratio of waste sent to landfill 0.28% | ○ | Maintain zero waste emissions (Japan) | |||
Improve performance to achieve zero waste emissions (Overseas) | Ratio of waste sent to landfill 8.57% | △ | Improve performance to achieve zero waste emissions (Overseas) | |||
Reduce atmospheric emissions for PRTR-designated substances and VOCs | Reduced PRTR-designated substances by 18.5% and VOCs by 13.4% compared to fiscal 2010 | ○ | Reduce atmospheric emissions for PRTR-designated substances and VOCs | |||
(4) Biodiversity conservation | Revise biodiversity guidelines | Conducted activities to protect the natural environment | ○ | Promote activities to protect biodiversity | ||
Local communities | (1) Build close-knit ties with local communities | Increase the number of participants in local community contribution activities from bases in Japan |
Continued local community contribution activities for all employees in bases in Japan(cleanup activities and blood donations, etc.) |
△ |
Increase the number of participants in local community contribution activities from bases in Japan | − |
Expand bases for activities to protect the natural environment and promote youth development |
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○ | Expand bases for activities to protect the natural environment and promote youth development | Principles 8 |
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(2) Promote local community contribution activities linked to overseas business strategies | Foster sensitivity for social issues | Conducted feasibility study of proposals selected from the call for social business ideas | △ | Foster sensitivity for social issues | − | |
Compliance | (1) Ensure thorough compliance | Ensure complete implementation of the compliance program |
Strengthening checking systems for the compliance program of subsidiaries |
○ | Ensure complete implementation of the compliance progra | Principles 1-6 Principles 10 |
Promote widespread awareness toward legal compliance through compliance training | Conducted level-specific and function-specific compliance training | ○ | Promote widespread awareness toward legal compliance through compliance training | |||
(2) Protect intellectual property | Promote activities that help prevent the inadvertent infringement of third-party (other company) patents |
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○ | Promote activities that help prevent the inadvertent infringement of third-party (other company) patents | − | |
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Make efficient use of software licenses and increase management efficiency |
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○ | Make efficient use of software licenses and increase management efficiency | |||
(3) Strengthen information security | Increase awareness of the importance of information security |
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△ | Increase awareness of the importance of information security | − | |
Increase the level of information security overseas |
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○ | Increase the level of information security overseas |